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Bluetooth broken since update

Roystoys
Zen Master III
Since the last update my Bluetooth is a nightmare,no one can hear me properly.
I have it connected to a 2019 Toyota HiAce,s multi media unit and has always been crystal clear now I can hear them but they can't hear me properly.
Has anyone else come across this bug ?
Any ideas on a fix that doesn't involve a full reset?
62 REPLIES 62

Roystoys
Zen Master III
Danishblunt

https://zentalk.asus.com/en/discussion/comment/197698#Comment_197698

  • Go to the settings menu and click “About phone”
  • Scroll down to the bottom where you see “Build number”
  • Tap it seven (7) times. Android developer settings are now enabled
  • Go to the settings menu again and click System->Developer options->Bluetooth Audio Codec
  • Choose your audio codec of preference

View post
I have done that,( when I first published the phone) but under devoloper settings, Bluetooth,codec, everything is greyed out and it says ,, greyed out settings not supported by phone or headset,, so it's stuck on default.
If the phone have to be connected to something ( Bluetooth) do the other settings become available?

Roystoys
Zen Master III
Danishblunt

https://zentalk.asus.com/en/discussion/comment/197698#Comment_197698

  • Go to the settings menu and click “About phone”
  • Scroll down to the bottom where you see “Build number”
  • Tap it seven (7) times. Android developer settings are now enabled
  • Go to the settings menu again and click System->Developer options->Bluetooth Audio Codec
  • Choose your audio codec of preference

View post
Scrap my last post I worked out how to access the codec settings and yes the phone does have to be connected to a headunit or ear buds thanks for that I always wanted to know what the other codec settings where for.
Now I have to wait until it starts playing up again and try the other settings out. Can you suggest one to pick or is it usually trial and error.
PS sorry I just reread your post and see your codec suggestion I'll try it out thanks again

Danishblunt
Hall of Fame I
Roystoys

https://zentalk.asus.com/en/discussion/comment/197700#Comment_197700

I have done that,( when I first published the phone) but under devoloper settings, Bluetooth,codec, everything is greyed out and it says ,, greyed out settings not supported by phone or headset,, so it's stuck on default.

If the phone have to be connected to something ( Bluetooth) do the other settings become available?


View post
Normally you have to connect a bluetooth device to something, otherwise it cannot know what codecs are supported by your BT device.

Roystoys
Zen Master III
Danishblunt

https://zentalk.asus.com/en/discussion/comment/197713#Comment_197713

Normally you have to connect a bluetooth device to something, otherwise it cannot know what codecs are supported by your BT device.


View post
Thanks I'll play around with it and see if I can get a better connection

Roystoys
Zen Master III
Danishblunt

https://zentalk.asus.com/en/discussion/comment/197713#Comment_197713

Normally you have to connect a bluetooth device to something, otherwise it cannot know what codecs are supported by your BT device.


View post
Bizarre,I finally worked out what my problem was ,I think. This morning the same two bugs happened,a, when talking to someone over Bluetooth they can't understand me ,b, when using android auto via the button on my steering wheel the Google assistant could not understand me. So today I tried simply clearing all cache,s and it's back to normal.
Is this possible or just a coincidence?
Who knows only time will tell but I am cautiously optimistic as it has not packed up since and usually when it plays up the ONLY thing that would help was a hard reset.
Why would this happen?