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Zenfone 6

kk454347
Rising Star I
So I finally purchased the zenfone 6 on Amazon as it looks like someone bought it and returned it. I was wondering how would I know whether the warranty is still valid or not? Also as I'm receiving the zenfone 6, is there anything I should look for to make sure the phone works? Thanks
7 REPLIES 7

LP_ASUS
Community Legend I
kk454347

So I finally purchased the zenfone 6 on Amazon as it looks like someone bought it and returned it. I was wondering how would I know whether the warranty is still valid or not? Also as I'm receiving the zenfone 6, is there anything I should look for to make sure the phone works? Thanks


Zenfone 6
As long as the phone wasn't accidentally damaged, the warranty would be from the date of purchase from Amazon.
However, if you think you received a used unit instead of new, I recommend simply returning it to Amazon.

kk454347
Rising Star I
LP_ASUS

https://zentalk.asus.com/en/discussion/16641/zenfone-6

As long as the phone wasn't accidentally damaged, the warranty would be from the date of purchase from Amazon.

However, if you think you received a used unit instead of new, I recommend simply returning it to Amazon.


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Is there a way to tell if the unit was used or not? Or simply from someone purchasing the phone and then changing their mind to return the phone.

Anders_ASUS
Hall of Fame III
kk454347

https://zentalk.asus.com/en/discussion/comment/44083#Comment_44083

Is there a way to tell if the unit was used or not? Or simply from someone purchasing the phone and then changing their mind to return the phone.


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How does it look used? Missing plastic? Any scratch?

LP_ASUS
Community Legend I
kk454347

https://zentalk.asus.com/en/discussion/comment/44083#Comment_44083

Is there a way to tell if the unit was used or not? Or simply from someone purchasing the phone and then changing their mind to return the phone.


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Basically what Anders said. Missing accessories, scratches, etc etc.