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What is the solution when the touch test fail?

wazgehtab
Star I

Model Name: = ASUS_Z00AD
Firmware Version: = ww_4.21.40.134_20160825
Rooted or not: = NO
Frequency of Occurrence: = whenever I try to write something
APP Name & APP Version (If your issue relates to the app): = no special app
i cant type all letters.
1 REPLY 1

Anders_ASUS
Hall of Fame III
1 backup
2 factory reset
if no improvement
3 send to service