cancel
Showing results for 
Search instead for 
Did you mean: 

Proximity sensor not working

bulurox
Star III
After updating my phone to Android 10 the proximity sensor isn't working. I even tested in smmi test but nothing happened .it worked fine in pie.
5 REPLIES 5

Anders_ASUS
Hall of Fame III
If nothing works, then you have to reset your device. Sorry to say. If the issue persists after a reset. Then you need to send it for repair.

bulurox
Star III
VS-KR

Restart your lhone, and try in Safe Mode

Phone case and screen protector took off ?


View post
Will give it a try

bulurox
Star III
bulurox

https://zentalk.asus.com/en/discussion/comment/25737#Comment_25737

Will give it a try


View post
It was the screen protector after all this time.

Mayendra
Rising Star II
bulurox

https://zentalk.asus.com/en/discussion/comment/27909#Comment_27909

It was the screen protector after all this time.


View post
yeah i was in the same situation with you, i thought i got defective device, then i took off the tempered glass then the proximity works well