Prime stopped working again in 1080p
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05-26-2021 04:28 AM - last edited on 01-16-2024 01:47 AM by ZenBot
Asus zenfone 6z
Prime stopped working again FHD(1080P)
DO NEEDFUL
Prime stopped working again FHD(1080P)
DO NEEDFUL
8 REPLIES 8
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05-27-2021 03:18 AM
Hi, request you to provide us with your device's latest firmware version. You can follow the below instructions to do the same: Settings -- About -- Software Information.
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05-27-2021 04:44 AM
Shared screenshot of software information
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05-27-2021 10:11 PM
I think this is a problem with prime video itself. I tested playing a video on my laptop and then 6z too. Both were streaming in "HD" only. Not an issue with the device but some curb imposed by amazon I suppose.
Edit: I played another video on prime and waited for a while, it is playing in FHD 1080p on my 6z. I don't see any issue here.
Edit: I played another video on prime and waited for a while, it is playing in FHD 1080p on my 6z. I don't see any issue here.
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05-27-2021 10:55 PM
Please share your software version, like I had shared. Let developers see that.