You can view the latest firmware updates under this link: https://zentalk.asus.com/t5/release-notes/bg-p/rn_en/label-name/zenfone%206
If your phone is fully updated, please follow the troubleshooting steps:
1 . Clear cache & storage of Camera App after backing up & disable/re-enable camera App
2 . Try the same under safe mode:
Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode
rahul_rkciansConsidering you've tried everything give this is a shot
Please tell us some basic information before asking for help:
- Model Name: Asus 6z
- Firmware Version: 17.1810.2019.179
- Rooted or not: not
- Frequency of Occurrence: Always
- APP Name & APP Version (If your issue relates to the app): Wide Angle & Portrait Camera V126.96.36.199_200724
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
Cleared camera cache and also did factory reset problem still persist.
Portrait mode and wide angle camere freezing/missing