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wai.hon.leongOoop, missed that last sentence ?
OP said he can't really wipe his phone and straight off, you suggested wiping his phone. ?
Anders_ASUSThat's my Blizzard account. I didn't use my real name for the account and for removing authenticator through customer/self service, they only accept photo ID for removal, unlike other 2FA where you can still use your email. If I factory reset my phone then I'll have to sue them to prove I'm the account owner.
Ooop, missed that last sentence ?
But is the authenticator really irreplaceable? @Yuntian What app are you using?
Anders_ASUSPress the power button: screen turns off. Press again to see the same stucked screen.
I've never seen this before. What happens if you only press the power button? Will you see the restart button?
Have you tried the wipe data/factory reset option?