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My Asus 6z's camera isn't flipping instead a message is shown"camera cannot flip". Pls help

Please tell us some basic information before asking for help:
  1. Model Name:
  2. Firmware Version:
  3. Rooted or not:
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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37 REPLIES 37

Raman_Rajput
Star III
Same Problem...

Occurance is  30% of Selfy activity

Looping
Star II
Hi
I post again because i found the problem origin.
My protection shell is annoying a sensor. Without it, it works fine everytime.  It s a bit weird because it wasn't at the beginning. 

sousaepedro
Star II
Same issue with me. Even the volume rockers won't move my camera. 

CH_ASUS
Community Legend II
Image_ https___us.v-cdn.net_6031231_uploads_editor_bi_ow8otgcf23t1.jpgSame here... It stopped working suddenly for me also... I tried by restating, but the isuue is persistent. Please help.
Hi 
Is it always like this? Every time?
Also, another user suggested trying without the clear case bumper - does it always work after removing it?

CH_ASUS
Community Legend II
Looping said:
Hi
I post again because i found the problem origin.
My protection shell is annoying a sensor. Without it, it works fine everytime.  It s a bit weird because it wasn't at the beginning. 
May we ask what type of cover were you using?