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Microphone volume EXTREMELY low after Android 10 update

off2fly115
Rising Star II
I just installed the Android 10 update today and noticed that the microphone sound has become extremely quiet in 3rd party apps like Snapchat and Instagram.
The microphone audio is perfectly fine in the main camera app but in any other 3rd party app, the microphone sound is about 50% quieter than usual. Asus, please fix! Kindest regards - Branden
6 REPLIES 6

CH_ASUS
Community Legend II
Hi

This is using the phone microphone I assume?
And when you noticed this, did you have 3.5mm earphones/headphones connected (at that time of recording)?

off2fly115
Rising Star II
CH_ASUS

Hi

This is using the phone microphone I assume?

And when you noticed this, did you have 3.5mm earphones/headphones connected (at that time of recording)?


View post
Nope, I always use my phone microphone. It's just so quiet now in 3rd party apps ?

Reuben
Star III
I have the same issue and have made a post earlier.
Please forward this issue to devs.
This phone actually has a decent mic that picks up a lot of detail, but this volume drop in social media alls is killing the experience.
Might be something to do with the way those apps are using the camera.. because apps that use just audio recording seem fine.

CH_ASUS
Community Legend II
Sorry for the later reply here

Please check if the issue remains after the next update.