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Lot many issues after Android 10 update

h4harsha
Star II
Hi,
Can ASUS tech team respond ASAP on all these fixes.
Atleast reply on what is the way to revert back to earlier android version..
1 ACCEPTED SOLUTION

h4harsha
Star II
I resolved it as the issue was with app of the Sim carrier... It went down inactive.. And asked for topup again even though I had enough data balance.. I did top up and it opened up the internet

View solution in original post

5 REPLIES 5

Mr_Doge
Star III
If you don't explain the issues they will have a hard time fixing them...

h4harsha
Star II
Majorly, Mobile data 4G connectivity stopped working, only wifi Connectivity works. My profession demands frequent travel and without this am badly affected.

LP_ASUS
Community Legend I

h4harsha

Majorly, Mobile data 4G connectivity stopped working, only wifi Connectivity works. My profession demands frequent travel and without this am badly affected.


View post
Can you try restarting your phone is Safe Mode to see if you regain mobile data connectivity? Was your mobile data working properly before Android 10?
If Safe Mode doesn't resolve the situation, I recommend backing up your data and factory resetting the phone. That's the most surefire way to resolve these software issues.

LP_ASUS
Community Legend I
You can revert to Android 9 by using the tool at the link here, but everyone will be forced to upgrade to Android 10 eventually for security.
https://www.asus.com/us/Phone/ZenFone-6-ZS630KL/HelpDesk_Download/