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Issue with Flip camera and proximity sensor

Manshu
Star I
Hi , please help,
1- Phone goes to black screen as soon as i pickup the call and screen does not come back even with power button use till the time person on the other side hangs-up. (calls Including whatsapp and other apps )
*Not using any cover and tested after removing screen guard, no help.
2- My 6z does not respond to the flip camera button on camera app, however works with volume rocker button, I am not using any cover and have also checked post removing the the screen guard, it still does not work
4 REPLIES 4

Manshu
Star I
Sensor test failed,

Kamil
Rising Star I
are you on android 10 and did do format after update ?

Manshu
Star I
Yes on android 10, i did not format my phone

Kamil
Rising Star I
Manshu

Yes on android 10, i did not format my phone


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i can't even use google maps after update to 10 without format maybe make a local backup on sd card and try to format it and restore