11-26-2019 08:05 AM
11-26-2019 02:01 PM
11-26-2019 02:04 PM
LP_ASUSThis is a known issue and Kris responded that it will be resolved in the next update.https://zentalk.asus.com/en/discussion/13500/help-zenfone-6-2019-cant-take-screenshot
The last time we saw this, the user restarted his phone and the problem disappeared.
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12-12-2019 06:27 AM
JoelGamaJoel, estava com o mesmo problema. Além do mencionado aqui, tive que desativar o modo escuro e reiniciar. aí resolveu. Depois disso, mesmo voltando para o modo escuro não tive problemas.https://zentalk.asus.com/en/discussion/comment/30464#Comment_30464
I already restarted the phone, and I cleaned the cache to
The version of the phone is EU
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