cancel
Showing results for 
Search instead for 
Did you mean: 

[Help] Zenfone 6 2019 can't take screenshot

JoelGama
Star I
0NYERRG07UWI.jpg
When I try to take a screenshot it looks like this.
Can someone help?
2 ACCEPTED SOLUTIONS

kikoly
Hall of Fame I
This issue will be resolved in the next update. The current method is as follows:
Enter developer options Turn off this option when you find "Force Desktop Mode"
Reboot
MFU5XGV3ZB3X.jpg

https://zentalk.asus.com/zh/discussion/13379/%E6%88%AA%E5%9C%96%E5%AE%8C%E5%85%A8%E6%B2%92%E7%95%AB%...

View solution in original post

kikoly
Hall of Fame I
LP_ASUS

https://zentalk.asus.com/en/discussion/13500/help-zenfone-6-2019-cant-take-screenshot

The last time we saw this, the user restarted his phone and the problem disappeared.


View post
This is a known issue and Kris responded that it will be resolved in the next update.

View solution in original post

10 REPLIES 10

tgkzen
Rising Star I
JoelGama

0NYERRG07UWI.jpg

When I try to take a screenshot it looks like this.

Can someone help?


[Help] Zenfone 6 2019 can't take screenshot
Which app this?
Some app's can't take screenshots ( bank app's)
You try to take screenshot home screen and post

rfa
Rising Star II
From Reddit/r/Zenfone6 "Had to clear screenshot app cache then restart the phone a few times"

JoelGama
Star I
tgkzen

https://zentalk.asus.com/en/discussion/13500/help-zenfone-6-2019-cant-take-screenshot

Which app this?

Some app's can't take screenshots ( bank app's)

You try to take screenshot home screen and post


View post
This is a home screen shot already

vlasta_vasicek
Rising Star I
no problem on my phone .. eu version