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Flashlight not working on the latest firmware

Benjamin_Bernha
Rising Star II
Noticed this today. My flashlight doesn't wanna stay turned on anymore. When I activate the flashlight either by the UI button or doublepressing the smart key the light comes on for a split second before turning off. The phone keeps thinking it's on somehow still.
12 REPLIES 12

Benjamin_Bernha
Rising Star II
LP_ASUS

https://zentalk.asus.com/en/discussion/comment/50626#Comment_50626

If the factory reset after the next update doesn't resolve it, we should log your phone. Ping me later and I can give you the tool and instructions.


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So I think this is related to the my flashlight problem.. As you see in the video that's what my flashlight is doing everytime I try using it. Also the camera app litteraly dies when trying to shoot in selfie mode. Not sure how to handle this.

LP_ASUS
Community Legend I
I'm leaning towards this being a hardware issue, but we can log your phone to be sure. I'll send you a PM with instructions.

krewniak19
Rising Star II
nieprawda bo działa, coś musiałeś źle zrobić

_jis_
Zen Master III
Benjamin Bernhardsson

https://zentalk.asus.com/en/discussion/comment/50632#Comment_50632

https://us.v-cdn.net/6031231/uploads/630/HKML7OZV48B6.mp4

So I think this is related to the my flashlight problem.. As you see in the video that's what my flashlight is doing everytime I try using it. Also the camera app litteraly dies when trying to shoot in selfie mode. Not sure how to handle this.


View post
Hi Benjamin, did you already try to Clear storage for Camera app via App info if it helps?

Benjamin_Bernha
Rising Star II
_jis_

https://zentalk.asus.com/en/discussion/comment/51913#Comment_51913

Hi Benjamin, did you already try to Clear storage for Camera app via App info if it helps?


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Yee, I've logged my phone now and the data has been sent to the devs, only thing left to do is wait I suppose ;o