Please tell us some basic information before asking for help: Model Name: Zenfone 6 Firmware Version: Rooted or not: Frequency of Occurrence: APP Name & APP Version (If your issue relates to the app): In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc. ========================================
Hi @kza_thiago Do you get any error message? Also you can try the following: Clear the storage & cache of the camera app. (Long press app icon -> App info -> Storage & cache) If error persist you can back up your data and perform a Factory reset.