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Caller can be heard only from speakers

juilee
Star I

‎08-19-2019 07:22 PM

Caller can be heard only from speakers.
I am not able to hear the caller's voice through ear piece. I have to switch on the speaker or use head phone to hear the voice. Why?
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2 REPLIES 2

_jis_
Zen Master III

‎08-20-2019 09:34 AM

There is a bug in the latest firmware, it will be rectified in the next update.
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Anders_ASUS
Hall of Fame III

‎08-22-2019 06:53 AM

Please download the latest version to fix this issue
https://www.asus.com/Phone/ZenFone-6-ZS630KL/HelpDesk_BIOS/
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