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Caller can be heard only from speakers

juilee
Star I
Caller can be heard only from speakers.
I am not able to hear the caller's voice through ear piece. I have to switch on the speaker or use head phone to hear the voice. Why?
2 REPLIES 2

_jis_
Zen Master III
There is a bug in the latest firmware, it will be rectified in the next update.

Anders_ASUS
Hall of Fame III
Please download the latest version to fix this issue
https://www.asus.com/Phone/ZenFone-6-ZS630KL/HelpDesk_BIOS/