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Zenfone 5 ZE620KL android 9 camera quality

ugursrc24
Star III
Please tell us some basic information before asking for help:
Model Name : ASUS_X00QD
Firmware Version : V16.0615.2004.126
Rooted or not : Rooted
Frequency of Occurrence : Always
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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1- The video call performance of the camera is very bad in applications such as whatsapp, instagram etc. Showing face with make-up and slightly blurry
2- The quality of the camera in low light is poor. Videos and photos are sandy
3- Requires stable and improved camera update
2 REPLIES 2

Christine_ASUS
Community Legend II
Hi ugursrc24,
Due to your phone have been rooted, the phone performance will be impacted by the tripartite system. However, here are some tips for trobleshooting. https://www.asus.com/support/FAQ/1015523/

ugursrc24
Star III
MS7D2X83E4KQ.jpg

I couldn't solve the relation of the page you referred with the problems I mentioned.
1- the camera's poor light performance and poor quality in video calling applications
2- I have no problem of not being able to start the camera