No Signal problem
Recently I've been losing my phone signal from time to time. But my sim works perfectly well with other phones. This sudden loss of signal is quite a pain for me. I have to restart my phone or switch airplane mode on/off to gain a signal, then after awhile there it goes again. Can someone enlighten me what's going on? Cuz i bought this phone 7months ago for Php.20,000. Now i feel i was cheated and starting to regret that id rather chose to buy other brands with notch type phone in cheaper price.
Please kindly update the firmware to the latest WW-v16.0611.1901.1 for a check.
(settings> system > system update)
If this problem still exists, please show me pieces of information as below:
(1.) Does the signal back automatically after lost connection?
(2.) SIM carrier
(3.) SIM status screenshot when you encounter this problem (settings> system > about phone > status> SIM status)
My firmware version is WW-v16.0611.1901.1 like you said
1. Most of the time it doesn't come back on its own. I need to enable flight mode then wait a few seconds then turn off flight mode, and wait again for few seconds to get my signal back. This problem occurs frequently
2. My carrier is smart communications