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Wi-Fi

Model: ZE620KL
RAM: 4G
Firmware/APP Version: firmware ww.16.0615.1907.105
Frequency of Occurrence: every day every time
Rooted: No
APP Name: (Wi-Fi)

Dear Asus The signal connection (Wi-Fi) of the phone is disconnected every day and every time. After a few seconds, it reconnects and sometimes the connection is disconnected this more than 10 same problems each day. please help me Asus
2 REPLIES 2

Y_ASUS
Zen Master I
Hi guccukihsanmehmet01, Please try resetting your network settings and try again. (Settings > Connections > More > Network settings reset.) Could you tell me the brand and model of the WiFi router that has this problem? Have you tried connecting to a different router? Do other phones connected to this same WiFi have the same problem at the same time? Please show us a screenshot of your WiFi information. (Settings > Network & Internet > Wi-Fi > tap on the WiFi already connected to access Network info)

Rita
Star II
1. Location, disable wi-fi, bluetooth scanning 2. Wi-fi preferencess, turn off automatically