3 weeks ago - last edited 3 weeks ago
Hello everyone,
I'm using the ZenFone 5 (ZE620KL) edition and the power button was damaged.
The problem is, when my phone runs out of battery or powered off, what button that I should press to start or turn on the phone again, while the power button was damaged?
Thank you guys 🙏🏻
ps: On another brands phone, I have tried to press the volume down button first, then charge the phone to get in reboot system to restart and start over the phone. Is this method works too in Asus? Can you guys help me to try it on ZenFone 5? Thank you so much 🙏🏻
3 weeks ago
@brendagrace
If you have confirmed that the power button is malfunctioning, it may be difficult to troubleshoot further, as most troubleshooting methods require the use of the power button. You may refer to the following FAQ for related operations. We apologize for any inconvenience caused.
[Phone] How to fix Power On/Off Issues