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Sound Issue Not resolved after new update

Star I
Model: ZC600KL
Firmware/APP Version: Android 9
Frequency of Occurrence: NO
Rooted: No
APP Name:

Sound Issue Not Resolved.. when I play a Song and I use the message application and Chat With Someone... When any message or Notification comes then the soun became flat and Tinny.. It means when I'm chatting with someone i can't listen the music sorry my English is not Good But please fix Your all Bugs and The flash Light Problem Is as It is..

Same with me, in indonesia 

Star I
It is normal isn't? Say you listen to music, then chat notification came up, the music volume is automatically reduce and notification sound volume is bigger for a moment, and then the music sound is back to normal. 

Zen Master I
Hi imthakur14, When this sound problem appears, are you using wired earphones? Could you tell us the app name and version of the app you are listening to music on? Is your phone in ringtone/ vibration/ silent mode? Thank you 🙂

Star I
Yes I use wired headphone and I Use the default audio player and Even my Phone is on silent Or Not But when The message Notification came out the sound of The song became flat..