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Problem with charging LED

fjaviergj
Rising Star II
Model: ZS620KL
RAM: 3G
Firmware/APP Version: WW-100.10.107.46
Frequency of Occurrence: Always
Rooted: No
APP Name: Batery

After the WW-100.10.107.46 update, the problem continues with the LED during charging, the phone being completely off, the LED keeps the color red even if the battery is 100% full.
10 REPLIES 10

Rox79
Star III
Last edited by Rox79 on 2020/2/26 10:28
Jei_ASUS posted on 2020/2/26 08:38 Hi all, Could you help us confirm:
Hi, charging with the phone turned off: the LED remains red when the cable is NOT removed and the battery is fully/100% charged. charging with the phone turned on: all ok, the LED becomes green when the battery is fully charged.

Y_ASUS
Zen Master I
Rox79 posted on 2020/2/26 17:24 Hi, charging with the phone turned off: the LED remains red when the cable is NOT removed and the ...
Hi Rox79, Thanks for helping us confirm that. We'll notify you once there is any update. 🙂

Y_ASUS
Zen Master I
Hi all,
The charging light effect after 100% has been adjusted in the latest firmware version WW-100.10.107.70.
You may update to the latest firmware version by checking in Settings > System > System update.
You may also manually download from our website: https://www.asus.com/Phone/ZenFone-5Z-ZS620KL/HelpDesk_BIOS/
How to update firmware: https://www.asus.com/support/FAQ/1009748/

Thank you and have a nice day 🙂

fjaviergj
Rising Star II
Thanks for solving it. 🙂

Rox79
Star III
Hi ,the problem seems to be there again with the latest update (ww 100.10.107.92)