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Please, help

I can't send any messages. It always say "Message not sent. Phone number formatted incorrectly." Please fix it.
3 REPLIES 3

ServiceE_Asus
Star I
Hi lenlenmilallos, Good day, Are your firmware version currently on version WW- V16.0610.1901.74? Android message version 3.9.039? If yes. Please kindly update the firmware to the latest WW-14.02.1808.63 for a check. Have you denied the Android message app in the mobile manager app > auto-start manager? If yes. Please kindly change it into "Allow" and also kindly refer below instructions as below. https://www.asus.com/support/FAQ/1032105/ Thank you.

Emilee_ASUS posted on 2019/1/28 10:38 Hi lenlenmilallos, Good day,
Hi. I didn't click any button. I was just typing then suddenly that's what happen. Anyway thank you for your response. I hope I can fix this.

ServiceE_Asus
Star I
Hi lenlenmilallos, Good day, I would suggest you update the firmware to the latest WW-v16.0615.1903.92 for a check. If this problem still persists, please kindly show me this error screenshots when you encounter this problem. Thank you.