Please tell us some basic information before asking for help: Model Name:ASUS ZENFONE 5 Z Firmware Version:WW_188.8.131.52_20200520 Rooted or not:NO Frequency of Occurrence:ALL TIME APP Name & APP Version (If your issue relates to the app):FOR ALL APPS In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc. ======================================== Hi Asus Team, since last update I am unable to see the notifications on my phone until i open the app. I have tried resetting the app preferences and allowed all the notifications to run in background and haven't restricted any app. When I reset the app preferences, the notifications appears for 3-4 days and then the above issue comes again. I cant reset app preferences after every 3-4 days as i have lots of apps and I have to do the changes from beginning. Thanks and regards, Pradeep
Hi, we'd request you follow the below steps: 1. Clear system cache. 2. Try the same under safe mode: Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode 3. If still you face the issue factory reset your phone after taking a full backup.
1. Try rebooting phone. 2. Make sure you have disabled 'data saver' feature. 3. Check if problem occurs for a particular application. 4. Check if you have disabled notifications. If the problem still persists, perform steps mentioned by @victor2020.