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My Google Voice doesn't recognize my mic

RAM: 6G
Firmware/APP Version: 10.65.11.21.arm64
Frequency of Occurrence: All the time
Rooted: No
APP Name: Google
Screenshot: https://us.v-cdn.net/6031231/uploads/ww_attachments/201910/08/222103z5d75ty57ey9d50u.jpg
Model: ZS620KL

I've been trying to config the voice match for Google assistant but it doesn't matter how loud I say it it does not recognize the microfone.
3 REPLIES 3

adityapruthi200
Rising Star II
Yes....the same happens with me.... Actually the secondary mic worls here, not the primary one. Try checking that!!! 

Y_ASUS
Zen Master I
Hi nogueira.felipec, Please try deleting the voice model and set up a new one, or "Retrain voice model". Please also refer to the trouble shooting steps: https://support.google.com/assistant/answer/7283669?co=GENIE.Platform%3DAndroid&hl=en If the problem still appears, please show us a short video of the problem if possible. To share videos, please upload it to ASUS WebStorage (https://www.asuswebstorage.com/navigate/) and share the link with us. Please also provide your firmware version for us: Settings > System > About Phone > Software information Thank you 🙂

adityapruthi200
Rising Star II
Jei_ASUS posted on 2019/10/9 14:30 Hi nogueira.felipec, Please try deleting the voice model and set up a new one, or "Retrain voice mo ...
Aldredy tried that, even fact or resetting doesn't seem to work.