cancel
Showing results for 
Search instead for 
Did you mean: 

Music volume out of control

a_metelin
Star I
Model: ZE620KL
RAM: 1G
Firmware/APP Version: 16****105
Frequency of Occurrence: Ok
Rooted: No
APP Name:
Screenshot: https://us.v-cdn.net/6031231/uploads/ww_attachments/201910/15/173924eep501p9eezha1rz.jpg

Hello dear developers! After last update i cant manage music volume using hardware bottoms. Now i see two controls and only second manage by hardware bottom (usually don't need to do that). Can you please return back good functions - manage volume of music by bottoms?
3 REPLIES 3

Y_ASUS
Zen Master I
Hi a.metelin, Please make sure to update to the latest firmware version WW-16.0615.1910.112 and help us check if the problem is still appearing. If yes, please tell us which app does it happen on. Please tell us how the problem appears in detail. Thank you 🙂

a_metelin
Star I
Hello. A still have the same problems

Y_ASUS
Zen Master I
a.metelin posted on 2019/10/16 15:55 Hello. A still have the same problems
Hi a.metelin, Thanks for your reply. Is the problem appearing all the time or occasionally? Does it appear when using any specific app or after any action on the phone? Thank you 🙂