cancel
Showing results for 
Search instead for 
Did you mean: 

Main camera not auto focus

khmainulhaque
Star I
Please tell us some basic information before asking for help:
Model Name:ZS661KS-6A006IN
Firmware Version:18.0410.2111.182
Rooted or not: Not
Frequency of Occurrence: 11
APP Name & APP Version (If your issue relates to the app): Camera
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================

1 REPLY 1

fussion_ASUS
Rising Star II
Hi, we'd request you follow the below steps:
1. Go to Camera settings & try changing focus mode 
2. Clear cache & storage of Camera App after backing up & disable/re-enable camera App
3. Try the same under safe mode:
Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode 
4. If still you face the issue factory reset your phone after taking a full backup:  https://www.asus.com/support/FAQ/1006346/
5. Last option would be to visit the service center to have a check. Locate here: https://www.asus.com/in/support/Service-Center/India