Location (gps) error while hotspot on
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04-27-2020 07:09 PM
Please tell us some basic information before asking for help:
Model Name: ZE620KL
Firmware Version: WW_16.0615.2020.126
Rooted or not: No
Frequency of Occurrence: everytime turn on hotspot
APP Name & APP Version (If your issue relates to the app): Location & Hotspot
hi Asus,
after upgrade to the latest firmware [200420] ZenFone 5 ZE620KL_WW_16.0615.2020.126 i have a problem while using gps on my Zenfone 5 with sharing hotspot is on. location seem can not be found, it is like can not conect to gps hardware. after turn of hotspot, the gps location back to normal. no problem in previous firmware version. pls help.
thanks
Model Name: ZE620KL
Firmware Version: WW_16.0615.2020.126
Rooted or not: No
Frequency of Occurrence: everytime turn on hotspot
APP Name & APP Version (If your issue relates to the app): Location & Hotspot
hi Asus,
after upgrade to the latest firmware [200420] ZenFone 5 ZE620KL_WW_16.0615.2020.126 i have a problem while using gps on my Zenfone 5 with sharing hotspot is on. location seem can not be found, it is like can not conect to gps hardware. after turn of hotspot, the gps location back to normal. no problem in previous firmware version. pls help.
thanks
4 REPLIES 4
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04-30-2020 02:55 AM
Hi adii.nugroho,
Are you using Google maps to locate or other apps?
Could you show us a screenshot of the problem when it cannot locate? Is there a blue dot on Google maps?
Please check if "WiFi scanning" is turned on in Settings>Security & lock screen>Location>Scanning.
Please show us a screenshot or short video of the problem. Thank you. 🙂
Are you using Google maps to locate or other apps?
Could you show us a screenshot of the problem when it cannot locate? Is there a blue dot on Google maps?
Please check if "WiFi scanning" is turned on in Settings>Security & lock screen>Location>Scanning.
Please show us a screenshot or short video of the problem. Thank you. 🙂
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05-10-2020 03:11 PM
here are some screenshot. one using google map, other one using gojek app. both show popup location continously appear after click OK
thank you.
thank you.
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05-10-2020 03:17 PM
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05-15-2020 03:08 PM
Y_ASUShi asus, any update about this issue?Hi adii.nugroho,
Are you using Google maps to locate or other apps?
Could you show us a screenshot of the problem when it cannot locate? Is there a blue dot on Google maps?
Please check if "WiFi scanning" is turned on in Settings>Security & lock screen>Location>Scanning.
Please show us a screenshot or short video of the problem. Thank you. 🙂
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