cancel
Showing results for 
Search instead for 
Did you mean: 

Keyboard mismatch when typing

buutangbugoy
Star I
Model: ZE620KL
RAM: 6G
Firmware/APP Version: PPR1.180610.009.WW_user_90.10.138.175_20190117
Frequency of Occurrence: Always
Rooted: No
APP Name: Pie

When I recently updated to Android Pie, I had problems using my keyboard. When I press a certain character, it doesn't type as intended. Sample, I typed the letter S, the letter W or E comes out of the screen. Hope you guys can fix this. Thanks.
3 REPLIES 3

ServiceE_Asus
Star I
Hi buutangbugoy, Good day. Could you tell me which app do you use? Please show me a short video of your operation and upload your video to a cloud. (e.g. Google drive or Asus webstorage) Thank you.

serbl
Star I
The same situation. On both variants either Gboard, or ZenUI keyboard 

ServiceE_Asus
Star I
Hi All, Good day. Please kindly update the firmware to the latest WW-90.10.138.181 for a check. If this problem still appears, please show me a short video of your operation for reference. Thank you.