Kamera blur

[fujiwaranosai98]

Aduh habis update koq kamera nya jadi blur gini ya, udah di otak atik masih aja gini, ayolah asus, fix this issue please

[Christine_ASUS]

Hi fujiwaranosai98
Thank you for your asking. Kindly provide the information below so that we can better assist you.
1. Your current firmware version
Settings>System>About Phone>Software information
2. Does the issue appear on the stock camera only or on other camera apps (e,g. Instagram) as well?
Please try clearing cache & storage of Camera (long press "Camera">App Info>Storage & memory>Clear cache/Clear storage), then try to re-install 3rd party camera apps and check again.
3. Please check on SMMI test, does there any SMMI test fail?
Calculator> type ".12345+=">SMMI TEST>Single Test>Wide-angled Camera Capture Test/Tele Camera Capture Test/Front Camera Capture Test
If any of the SMMI tests fails, indicating high possibility of faulty hardware, kindly bring your device to the nearest ASUS repair center for device checking: https://www.asus.com/support/Service-Center-All-Countries/
If it is impossible to access the service center during Covid-19 period, please try Call us: https://www.asus.com/support/CallUs