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Instagram Not Compatable To Full Screen Mode While Using Swipe up Gesture Navigation

AmitGarde
Community Legend II
Please tell us some basic information before asking for help:
Model Name: ZS620KL
Firmware Version: Android 10 (ver - WW.100.10.107.123)
Rooted or not: Not
Frequency of Occurrence: Always
APP Name & APP Version (If your issue relates to the app): Instagram ver- 243.0.0.16.111


While using system navigation as swipe up gesture navigation Instagram app is not compatable for full screen mode.
screenshot-20220715-122703804-281-29.jpg

Please fix this issue As soon as possible tried all possible ways like clearing cache of app,clear data,factory reset of device but nothing has helped as a solution.
Note :- Instagram is also set for full screen mode in app scaling.
@fussion_ASUS @Jiaszzz_ASUS @ARP_ASUS @Gustav_ASUS @Karen_ASUS @Falcon_ASUS @Titan_ASUS
3 REPLIES 3

fussion_ASUS
Rising Star II
Hi, we'd request you follow the below steps:
1. Clear system cache.
2. Please try to enter "Safe Mode". If the function works well in Safe Mode yet the issue remains out of Safe Mode, please check for any disturbance from the installed 3rd party apps.
# How to enter and exit "Safe Mode"
https://www.asus.com/support/FAQ/1005163/
3. If still you face the issue factory reset your phone after taking a full backup: https://www.asus.com/support/FAQ/1006346/
4. Last option would be to visit the service center to have a check. Locate here: https://www.asus.com/in/support/Service-Center/India

AmitGarde
Community Legend II
fussion_ASUS

Hi, we'd request you follow the below steps:

1. Clear system cache.

2. Please try to enter "Safe Mode". If the function works well in Safe Mode yet the issue remains out of Safe Mode, please check for any disturbance from the installed 3rd party apps.

# How to enter and exit "Safe Mode"

https://www.asus.com/support/FAQ/1005163/

3. If still you face the issue factory reset your phone after taking a full backup: https://www.asus.com/support/FAQ/1006346/

4. Last option would be to visit the service center to have a check. Locate here: https://www.asus.com/in/support/Service-Center/India


View post
I have tried all the options you have mentioned visitng service centre for software problem is not the solution
Also trust me i have asked service centre about his issue they have mentioned its not hardware or software problem but its on ASUS developers to fix this.
Please inform your Developers to work on this issue. @fussion_ASUS

ASUS_Bot
Rising Star I
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