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how to deal with cellphones that charge actually decreases?

Yehuda
Star I
Please tell us some basic information before asking for help:
Model Name: Asus_X017DA
Firmware Version:
Rooted or not:
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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1 REPLY 1

Christine_ASUS
Community Legend II
Hi Yehuda
Thank you for your asking. You may try to clean your charging port with soft tool like compressed air can. If the situation remains the same, kindly bring your device to the nearest repair center for hardware checking. https://www.asus.com/support/Service-Center-All-Countries/
If it is impossible to access the service center during Covid-19 period, please try Call us: https://www.asus.com/support/CallUs