Please tell us some basic information before asking for help: Model Name: zenfone 5 Firmware Version: Rooted or not:not rooted Frequency of Occurrence:2-3 days APP Name & APP Version (If your issue relates to the app): In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc. ========================================
don't know what happened, my home screen is displaying like this , but i got no problems with my lockscreen though, i checked my app size or font sizs every thing looks default, and i also checked in themes application , the settings are default. so now how can i get it back to normal , can anybody please help?
Hi davil Thank you for your asking. Kindly provide the information below so that we could better assist you. 1. Your current firmware version Settings>System>About Phone>Software information If you try to update to the latest version, does the issue still remain? 2. Please try to enter "Safe Mode". If the function works well in Safe Mode yet the issue remains out of Safe Mode, please check on any disturbance from the installed 3rd party apps. # How to enter and exit "Safe Mode" [Phone/Pad] How to Enter and Exit Safe Mode? | Official Support | ASUS Global3. Also, please try "the Factory Reset" Settings>System>Reset options>Erase all data(factory reset) Please note that once the Factory Reset is completed, all data, apps, settings and personal information will be deleted.