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Gallery often got error and forced close

syafiqaulia
Star I
So apparently I updated my Asus Zenfone 5Z to pie and after that my gallery became error, so sometimes I cannot use camera since the gallery is error, before the update it's normal and works just fine for me. I already downgrade it and upgrade it again and it's still error, any solution?
1 REPLY 1

ServiceE_Asus
Star I
Hi syafiqaulia, Good day. Are your firmware version currently on the latest WW-90.10.138.181? Gallery app version 2.7.0.369? If yes. I would suggest you clear storage and cache on the Gallery app. (settings > apps & notifications > see all apps> app info> camera > storage & memory > clear storage and cache) Thank you.