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Distortion

jaja_12100
Star I
Model: ZE620KL
RAM: 4G
Firmware/APP Version: 4.2.14.0_200130
Frequency of Occurrence: constantly
Rooted: No
APP Name: Camera

Significant, very strong photo distortions arising from camera optics create a very bad impression. This problem needs a solution. Please, help in creating a settings profile in Adobe Lightroom or Adobe Lens or etc for all three cameras of this phone
1 REPLY 1

Y_ASUS
Zen Master I
Hi jaja.12100,
Please provide your firmware version: Settings > System > About Phone > Software information
Could you upload the original photos for us to check?
Please also provide us the information below:
Rear/front camera, the ambient brightness, which camera mode, what camera settings( Screenshot the preview before you take the picture. Also, access the camera settings by tapping the upper right three dots and screenshot this page.)
Thank you 🙂