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cant use the data function on my zenfone maz pro m1 after the last update...any ideas

gjconno
Star I
Please tell us some basic information before asking for help:
Model Name:zenfone max pro m1 zb602kl
Firmware Version:16.2017.207.084
Rooted or not: no
Frequency of Occurrence: all the time
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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after the last update i can no longer use the data function on my phone
wifi is fine ,phone and messaging fine
i have reset the phone etc
have contact my provider and apparently the phone is at fault
have tried the sim in another asus phone and it works fine
have scrolled around the internet looking for a solution and it appears to be a common problem
any ideas on a fix
2 REPLIES 2

gjconno
Star I
so nobody has any ideas how to fix this problem?

gjconno
Star I
fixed by changing the apn number and details