Is your firmware currently on the latest WW- V16.0615.1905.100?
(settings> system > about phone > software information)
If yes. Please help me restore the camera app to the default settings and update to the latest version 18.104.22.168.
(settings > apps & notifications > see all apps> app info> camera > storage & memory >clear storage and cache. )
If this problem is still there, please kindly tell me more how does it not work.
Is there any error message pop up when you encounter this problem?
Thank you. 🙂