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Camera not focus and blur

Model: ZE620KL
RAM: 3G
Firmware/APP Version: M3.17.26.21-Ara_000140
Frequency of Occurrence: PPR 1. 180610.009.WW_Phone-16.0615.2002.120
Rooted: No
APP Name: Camera

Iam update firmware and than my camera so bad can't focus and blur, please developer your send updated to problem solving this camera,
1 REPLY 1

Y_ASUS
Zen Master I
yongkikabeaken
Model: ZE620KL

RAM: 3G

Firmware/APP Version: M3.17.26.21-Ara_000140

Frequency of Occurrence: PPR 1. 180610.009.WW_Phone-16.0615.2002.120

Rooted: No

APP Name: Camera



Iam update firmware and than my camera so bad can't focus and blur, please developer your send updated to problem solving this camera,
Camera not focus and blur
Hi yongkikabeaken,
Does this problem happen to the main camera or wide camera?
Does this problem appear on other third party apps as well? If yes, we suggest that you have the unit sent in for an assessment and servicing where necessary.
The link below will help in finding your local service center: https://www.asus.com/support/Service-Center-All-Countries/