Please tell us some basic information before asking for help: Model Name:5Z Firmware Version: ww_184.108.40.206_20201118 Rooted or not: Not Frequency of Occurrence: Always APP Name & APP Version (If your issue relates to the app): In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc. ======================================== @Christine_ASUS Please help me with this. Service center is asking for camera module 5471 with GST 6456 18%.
@Christine_ASUS Is the community for 5z dead or support team is on holidays? Please help me with this. I have contacted support they said their "higher team is checking my case and will get back with email in 3 days but unfortunately no reply yet. Visited service center too service center representative also confirmed the issue and told that if he receives mail they he will replace the camera for no cost. I believe asus will act generously here and its pointless to pay for the part damage which is not customer indused and even this issue is hot on the community as well due to a software update and also with multiple people.