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Asus zenfone 5z camera issue after update

adifreak23
Star I
How to roll back update
2 REPLIES 2

fussion_ASUS
Rising Star II
Hi, kindly help us with the following information to find a solution to your query.
1. Firmware version your device is on.
2. Elaborate more on the problem you are facing, so that we can understand your issue better.

nbnnz
Star I

Hello...

I did not find the firmware version, but there is a baseband version m3.17.26.21-000140

 

After the last update in 2020, the camera problem started.

Sometimes a white or green screen is taken The camera generally takes pictures much darker than the real environment. It is completely useless especially at night.

It becomes frosty. All the problems for filming are also there.

I tested with more than 10 different apps, but the problem was not solved

please guide me

Thankful