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ASUS 5z slow charging speed after January security patch.

nickbipul
Star I
Model: ZE620KL
RAM: 6G
Firmware/APP Version: Version WW-90.10.138.181
Frequency of Occurrence: Always
Rooted: No
APP Name:

Last edited by nickbipul on 2019/2/28 06:49 I have suddenly been experiencing slow charging on my ASUS 5z after January security patch before i get my ASUS 5z charged up in just a hour but now it takes more than 2 hr to fully charged. Now it seems like fast charging have been switched off with the update.i request asus to please see this matter and fixed it as soon as possible...
67 REPLIES 67

ServiceE_Asus
Star I
Last edited by Emilee_ASUS on 2019/3/13 10:29 Hi All, Good day. The slow charging problem is under investigation. We'll get back to you if there's anything coming up. Sorry for any inconvenience.

ServiceE_Asus
Star I
Evil_Sylar posted on 2019/3/8 16:55 I am also facing the same bug. This started happening after WW-90.10.138.181 update. Previously it w ...
Hi Evil_Sylar , Good day. The charging slowly problem is under investigation. Do you also encounter a problem of Quick charge not work after the update WW-90.10.138.181? Thank you.

ServiceE_Asus
Star I
Hi All, Good day. I've texted you by PM, please check your message box. We would appreciate your reply.

Evil_Sylar
Star I
Emilee_ASUS posted on 2019/3/13 07:25 Hi Evil_Sylar , Good day.
Hi Emilee, actually this is a random issue. Sometimes it fast charges and sometimes it doesn't. It happens randomly. I have tried many QC3 compatible chargers too but it is the same on all. And yes i also encountered it after 181 update. Before 181 update the problem was not there. Please solve this issue soon.

I'm facing this problem with slow charging after the update