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Asus 5Z getting shutdown automatically

My phone is getting shutdown automatically and sometimes it shows the notification of Charging stopped temporarily : The temperature of the battery is too high.
I observed this meassage is coming after I started facing this auto shutdown issue.
I am charging mobile once in a day and the temprature of room is also cool. Even when I am checking some messages this notificaiton come and phone gets shutdown. I observed many time phone is cool but still this message is coming.

Many time phone is not starting, then i have to shake my phone to Start.
Please help me. 😥
UTWTLGUU11S3.jpg
Please tell us some basic information before asking for help:
Model Name: ZS621KL-2A011IN
Firmware Version:
Rooted or not: No
Frequency of Occurrence: Many Times in a day without charging
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================

10 REPLIES 10

AmitGarde
Community Legend II
irshad.khan.in

My phone is getting shutdown automatically and sometimes it shows the notification of Charging stopped temporarily : The temperature of the battery is too high.

I observed this meassage is coming after I started facing this auto shutdown issue.

I am charging mobile once in a day and the temprature of room is also cool. Even when I am checking some messages this notificaiton come and phone gets shutdown. I observed many time phone is cool but still this message is coming.

Many time phone is not starting, then i have to shake my phone to Start.

Please help me. 😥

UTWTLGUU11S3.jpg

Please tell us some basic information before asking for help:

  1. Model Name: ZS621KL-2A011IN
  2. Firmware Version:
  3. Rooted or not: No
  4. Frequency of Occurrence: Many Times in a day without charging
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================


Asus 5Z getting shutdown automatically
This clearly looks like motherboard issue take ur device to nearest service centre for further checkups and also i would suggest you kindly backup ur important data as early as possible until ur device is working or else after fully dead u can loose all ur data
Thankyou😊

adityapruthi200
Rising Star II
irshad.khan.in

My phone is getting shutdown automatically and sometimes it shows the notification of Charging stopped temporarily : The temperature of the battery is too high.

I observed this meassage is coming after I started facing this auto shutdown issue.

I am charging mobile once in a day and the temprature of room is also cool. Even when I am checking some messages this notificaiton come and phone gets shutdown. I observed many time phone is cool but still this message is coming.

Many time phone is not starting, then i have to shake my phone to Start.

Please help me. 😥

UTWTLGUU11S3.jpg

Please tell us some basic information before asking for help:

  1. Model Name: ZS621KL-2A011IN
  2. Firmware Version:
  3. Rooted or not: No
  4. Frequency of Occurrence: Many Times in a day without charging
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================


Asus 5Z getting shutdown automatically
Btw.... How did you got those circle notification icons???

AmitGarde
Community Legend II
adityapruthi2001

https://zentalk.asus.com/en/discussion/28373/asus-5z-getting-shutdown-automatically

Btw.... How did you got those circle notification icons???


View post
Its a default zenui design nd i guess u tweaked something via developer options n now that option is removed n u r stuck

adityapruthi200
Rising Star II
amitgarde3

https://zentalk.asus.com/en/discussion/comment/80510#Comment_80510

Its a default zenui design nd i guess u tweaked something via developer options n now that option is removed n u r stuck


View post
That's true.... I am stuck.... Any advice on how can i revert it back?