Model: ZE620KL RAM: 6G Firmware/APP Version: 9.0 Frequency of Occurrence: Daily Rooted: No APP Name: Camera
The camera app is not working properly, a lot of times it does not start or just freeze after I try to see a recently taken photo, I would like to know if it's a problem on my phone only or if it was reported in other devices.
Please make sure to update to the latest firmware version WW-22.214.171.124.
Please try clearing cache and data of the camera:
Settings > Apps & notifications > App info > Camera > Storage & Memory > Clear cache & data.
If the problem still appears, please tell us do you mean the camera app cannot be launched, and it freezes after you try to check a recent photo in the lower right corner?
Please provide your camera version.
Thank you 🙂