Hi Christine, I contacted the already but my phone was bought in Hong kong. To get it fixed I need to go there because apparently they dont have delivery service. II live in japan now so it is a little bit difficult. I dont know how i can get it repaired. any suggestion?
Hi Lapirow Please provide me the information for further checking, let me see what I can do. 1. Can you provide me a video by the steps below factory reset>open camera app 2. Your current firmware version Settings>System>About Phone>Software information
Hi Christine, I made video but I had to cut it in three parts to be able to upload it. Software information Baseband version: M188.8.131.52-Kirin_001102 Kernel version: 4.14.117-perf android@mcrd1-16 #1 Wed Aug 19 21:13.30 CST 2020 extension rom: 1.1.1 Build number: QP1A.190711.005WW_Phone-17.1810.2009.176 Thank you very much.