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Zenfone 10 not updating (FW .75)

RaphaelB
Star III

Hello,
my Zenfone 10 have old FW (build number WW-33.0220.0220.75).
purchased directly on ASUS website. Update is impossible.
Last security Update: August 5, 2023.

Can you send me files for update this firmware, and finally allowing me go to Android 14.
Thanks.

Raph.

1 ACCEPTED SOLUTION

Accepted Solutions

RaphaelB
Star III

Hello @Mansi_ASUS, any news?

Edit_1: I have received 33.0220.0220.89 this morning.
Last security Update: September 5, 2023. (it's still old, no?)
*Now, I can go to Android 14?

Edit_2: I have received second Update today 33.0220.0220.101
Last security Update: 2023-10.
*I think I'm now allowed go to Android 14.

Edit_3: OK, my third Update is here now 34.1004.0204.120
😊

All done !
Issue solved.

View solution in original post

2 REPLIES 2

Mansi_ASUS
Moderator
Moderator

Hey @RaphaelB,

Can you please share the SN of your device via PM?

RaphaelB
Star III

Hello @Mansi_ASUS, any news?

Edit_1: I have received 33.0220.0220.89 this morning.
Last security Update: September 5, 2023. (it's still old, no?)
*Now, I can go to Android 14?

Edit_2: I have received second Update today 33.0220.0220.101
Last security Update: 2023-10.
*I think I'm now allowed go to Android 14.

Edit_3: OK, my third Update is here now 34.1004.0204.120
😊

All done !
Issue solved.