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VoLTE controls, inaccessible cant roam in US - return zenfone 10?

LAW246
Star I

Just purchased a zenfone 10 (512 16gbram) after using zenfone 4 pro for 10 years.   Travel to USA and cant send or receive calls. no VoLTE options available in sim settings.  Disappointing to say the least.

Considering returning this phone and look for an alternative.  Don't think I should spend USD $800.00 for hiccups of this nature in 2023.

Any suggestions?

2 REPLIES 2

Mansi_ASUS
Moderator
Moderator

Hey @LAW246,

Where did you buy the phone from?

LAW246
Star I

Amazon, USA Unlocked.