System: Windows 10 ver. 1909 (OX Build 18363.752) Battery or AC: Present problems in both conditions. Model: Zenbook UX430UAR Frequency of occurrence: Everytime it goes into sleep or hibernation mode. BIOS: 308 ======================== Detailed description： I have tried so many things. I have gone through all youtube videos I could find talking about fixing this issue. This is what I have done so far: -Update all drivers -Update BIOS -Windows Update (checked) And my last resource was a hard reset. Done, yet useless. My laptop simply won't wake up. I will really appreciate if someone could shed some light on this.
Hello @Blake_ASUS. I just realiced I did not greet you nor thank you for your concern. Where were my maners? So, thank you for helping me.
I found something that grabed my attention, the Ambien Ligth Sensor stoped working after updating the cpu driver. I went through "Services" and try to start it manually. I got this message: "The Sensor Monitoring Service service on Local Computer started and then stoped. Some services stop automatically if they are not in use by other services or programs"
Hi, I have the same problem, only difference it does not happen all the times of sleep. I would say 1 out of 5 times. I have been suspicious of the ssd and of the motherboard. Up to now I tried bios upgrade deactivating bitlocker disabling write-caching of ssd I did not have any permanent solution... only a sense that it is happening a bit more rarely. Very frustrating considering it is the premium series....