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Zenbook UX435 no Video on monitor

Rufla
Star I

Asus Zenbook UX435 has a display only on the Screenpad and the Battery LED white blinks 6 times, what could it be?

1 ACCEPTED SOLUTION

Accepted Solutions

@Rufla
If the external monitor can display properly, it indicates that there may be an issue with the computer's own screen or the screen cable. Since it is a hardware-related problem, we still recommend that you send it for repair. Sorry for any inconvenience it may be caused. 

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6 REPLIES 6

Falcon_ASUS
Moderator
Moderator

@Rufla 
Does the main screen display properly if you restart the laptop and enter the BIOS?
If it still doesn't display properly, it may indicate an issue with the screen or the cable connection. I would recommend sending it for repair.
The following is the contact information:
https://www.asus.com/support/service-center-location
Also you can contact the local service center for help.
The following is the contact information:
https://www.asus.com/support/CallUs# 
Sorry for any inconvenience it may be caused.

Hi,
It seems that accessing the BIOS is related to the main display of the laptop, as this is turned off, there is no way to access the BIOS.

The fact that the battery light blinks at intervals of 6 times, could it indicate something related?

Thank you for your answer.

IMG_3314.jpeg

To assist in the analysis.

@Rufla
If the external monitor can display properly, it indicates that there may be an issue with the computer's own screen or the screen cable. Since it is a hardware-related problem, we still recommend that you send it for repair. Sorry for any inconvenience it may be caused.