cancel
Showing results for 
Search instead for 
Did you mean: 

Zenbook UX3402ZA Black screen

ChinuunSani
Star I

afterworking without any promlem in the morning after turning it off suddenly became unable to turn on the screen went all black but the fan processor was working on right side the power and charging light was turning on without any problem. And i went to repair center they checked each parts voltage there wasnt any problem but man who checked it said it might be the BIOS. and this computer  has been just 1 year 2 months which means the warranty just expired. Im so furious about this because there wasnt  any external damage it has been just 1 year and broke down causing lots of financial and mental issue.

I want to know how much would it be cost at the asus center for this repair.

1 REPLY 1

Falcon_ASUS
Moderator
Moderator

@ChinuunSani 
We recommend referring to the following FAQ for troubleshooting steps.
Troubleshooting - Device Boot Failure or No Display After Boot (Black Screen)
If the issue persists, we suggest taking it to a service center for further inspection.
Repair costs will be quoted based on the service center's assessment.
We apologize for any inconvenience caused.